Returns

Return Policy

If you are not 100% satisfied with your purchase, you can return or exchange your order within 30 days for a refund or store credit. 

Shipping charges are not refundable. (Returns must be unworn, in the state you received them, and in the original packaging). 

Sale items and accessories do not qualify for return, exchange or store credit. Sale items and accessories are final.

All products must be returned with BOTH hang tags intact and attached to the garment.

AFRM monitors returns to identify potential misuse or abuse of our return policies, and reserves the right to refuse service to anyone.

Start a Return 

USA Orders:

*Enjoy free shipping both ways for a limited time*

AFRM offers free shipping and free return shipping on all orders to addresses within the continental United States. Shipments to Alaska and Hawaii will be subject to standard shipping rates, calculated at checkout. 

International Orders:

AFRM offers free shipping and free return shipping on all orders totaling $200 or more, after discounts are applied and not including tax, to addresses within our international shipping regions, including Canada, Mexico, EU, UK, Israel, UAE, Asia and Australia. Additional customs charges may apply. For qualifying orders, please contact Customer Service to request your free return label at customerservice@shopafrm.com or use the Feedback button at the bottom right of the website.

 

Return Instructions

Navigate to our return process by clicking the button below and follow the instructions, beginning by entering the email address you use with your AFRM account. The email you receive will walk you through the process and give you the choice to (1) return the product for a refund (unless the item is Final Sale) or (2) receive and "Instant Refund" which will immediately advance a credit to you to use on shopafrm.com.

Start a Return 

With questions, contact us at customerservice@shopafrm.com.

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